SUPPORT TICKET
SYSTEM
if(is_object($thisclient) && $thisclient->isValid()) {?>
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}else {?>
Ticket Status
}?>
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=$errors['err']?>
}elseif($msg) {?>
=$msg?>
}elseif($warn) {?>
=$warn?>
}?>
Please fill in the form below to open a new ticket.
Full Name:
getName())) { ?>
=$name?> }else {?>
}?>
* =$errors['name']?>
Email Address:
getEmail())) { ?>
=$email?> }else {?>
}?>
* =$errors['email']?>
Telephone:
=$errors['phone']?>
Help Topic:
Select One
$services= db_query('SELECT topic_id,topic FROM '.TOPIC_TABLE.' WHERE isactive=1 ORDER BY topic'); while (list($topicId,$topic) = db_fetch_row($services)){ $selected = ($info['topicId']==$topicId)?'selected':''; ?>
>=$topic?>
}?>
General Inquiry
* =$errors['topicId']?>
Subject:
* =$errors['subject']?>
Message:
if($errors['message']) {?>
=$errors['message']?>
}?>
=$info['message']?>
if($cfg->allowPriorityChange() ) { $sql='SELECT priority_id,priority_desc FROM '.TICKET_PRIORITY_TABLE.' WHERE ispublic=1 ORDER BY priority_urgency DESC'; if(($priorities=db_query($sql)) && db_num_rows($priorities)){ ?>
Priority:
$info['pri']=$info['pri']?$info['pri']:$cfg->getDefaultPriorityId(); //use system's default priority. while($row=db_fetch_array($priorities)){ ?>
>=$row['priority_desc']?>
}?>
} }?> allowOnlineAttachments() && !$cfg->allowAttachmentsOnlogin()) || ($cfg->allowAttachmentsOnlogin() && ($thisclient && $thisclient->isValid()))){ ?>
Attachment:
=$errors['attachment']?>
}?>
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